Online psychological service for health professionals : final technical report, January 2009 – December 2010

Abstract

Work in healthcare sector is characterized by high level of work stress internationally. Information technology mediated behavioral and psychology cares are widespread around the world. Through synchronous chat based format, the present trial examined the difference between effectiveness of online and face-to-face counseling both led by cognitive behavioral approach for doctors and nurses who experienced psychological conditions. The purpose of the present research project was to examine the differential effectiveness of online counseling which is synchronous chat and face to face counseling led by cognitive-behavioral approach for the doctors and nurses who experienced burnout and depression. Online counseling and face-to-face counseling interventions had similar effect in reducing the symptoms of depression and anxiety. Personal burnout scale was more feasible in determining effectiveness of this intervention.