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Please use this identifier to cite or link to this item: http://hdl.handle.net/10625/41970

Title: E-government and local good governance : a pilot project in Fez, Morocco
Authors: Kettani, Driss
Moulin, Bernard
Gurstein, Michael
El Mahdi, Asmae
Keywords: INFORMATION TECHNOLOGY
INTERNET
AUTOMATION
PUBLIC ADMINISTRATION
PUBLIC SERVICES
SERVICE DELIVERY
PROJECT EVALUATION
OUTCOMES
SYSTEMATIC ASSESSMENT METHOD
MOROCCO
Issue Date: 2008
Publisher: City University of Hong Kong, Hong Kong, HK
Series/Report no.: Electronic Journal on Information Systems in Developing Countries, 2008, 35:1
Abstract: This paper presents a research project working towards building a sustainable pilot E-Government system for the ancient city of Fez in the developing country of Morocco. Specifically, this article goes through the range of understandings related to concepts of governance, good governance, and e-government to identify ways to put in practice these notions and facilitate systematic assessment of outcomes and results of the project implementation. The article presents a methodology (Outcome Analysis) and identifies indicators for enabling a project Outcome Analysis as a measurement of the project's contribution to the improvement of good governance. Such a systematic assessment aims to contribute to the generation of knowledge and dissemination of lessons learned concerning the implications of e-Government implementation for good governance.
URI: http://hdl.handle.net/10625/41970
Project Number: 101980
Project Title: Electronic Government Pilot Project (Morocco)
Appears in Collections:IDRC Research Results / Résultats de recherches du CRDI
2000-2009 / Années 2000-2009
Research Results (ACACIA) / Résultats de recherches (ACACIA)

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