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Please use this identifier to cite or link to this item: http://hdl.handle.net/10625/41217

Title: Development of a BPO industry in Kenya : critical success factors; CSFs and policy recommendations
Authors: Waema, Timothy M.
Keywords: BUSINESS PROCESS OUTSOURCING (BPO)
BPO LEGISLATION
BPO STRATEGY
BPO INDUSTRIES
INCENTIVES
FOREIGN INVESTMENT
BUSINESS SERVICES
INFORMATION TECHNOLOGY ENABLED SERVICES
EMPLOYMENT CREATION
INDIA
KENYA
MAURITIUS
SOUTH AFRICA
Issue Date: 2009
Publisher: University of Nairobi, Nairobi, KE
Description: PowerPoint presentation
URI: http://hdl.handle.net/10625/41217
Project Number: 104488
Project Title: Research on Business Process Outsourcing
Appears in Collections:Research Results (ACACIA) / Résultats de recherches (ACACIA)
IDRC Research Results / Résultats de recherches du CRDI
2000-2009 / Années 2000-2009

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